Policies & Delivery Terms

Payments

Payment must accompany all first time orders and all non established credit accounts.

Payment is accepted by:

  • Cheque, money order payable to LMH Publishing

  • Credit Cards (VISA, Mastercard, American Express)

  • Cash

Pro-Forma Invoices

Pro-forma invoices are available upon request. Confirmation of order is required within 30 days of receipt of the invoice. After 30 days, your order will be cancelled without notification. Confirmation of order must be accompanied by proof of payment. Goods will be shipped thereafter.

Credit

Credit may be established pending certain requirements. The credit facility is applicable only to booksellers, but other special cases may be considered. Please make enquiries.

Overdue payments

Reminder notices are sent to all of our customers with overdue payments. Please note that interest charges may be applied to overdue accounts. Please pay promptly and avoid interest charges.

Discount

Overseas Booksellers will receive a 40% discount on all orders except for textbooks which attract a 27 1/2% discount.

Local Booksellers will receive a 30% discount on all orders except for textbooks which attract a 27 1/2% discount. Distributors' discount is negotiable. Please make enquiries.

Shipping

We ship via airmail, courier service or other special delivery service according to your specifications. When placing your order, please specify your preferred mode of shipping. State clearly your full name, address, fax and phone.

Shipping costs

20% of the total value of your order will be added to your invoice to cover the cost of shipping by regular airmail. However, additional charges may apply to orders shipped by courier service or other modes of shipping according to your specifications. Commercial invoices are included with all international orders.

Inspection copies

LMH will provide gratis inspection copies of books requested for possible course adoption by institutions. To receive an inspection copy, a request must be received on the institution's letterhead and include: your academic rank, department, course name, and the number of students per course.

The book(s) will be shipped with an invoice. Within 60 days of receipt of the book(s), we require notification of an order placed either directly with us or with a bookstore. Should an order not be forthcoming, please return the book(s) in resalable condition to us. Should the book(s) not be ordered or returned after the due date, you will be liable for payment and notified accordingly.

Review copies

LMH welcomes requests for review copies. To receive a gratis review copy, a request must be made on media letterhead and addressed to the Marketing Manager.

Please send a copy (tear sheet) of the review upon publication.

Accuracy of information

LMH takes great care and pride in ensuring that, as far as possible, the information provided on this website is true and accurate. In spite of our best efforts, however, there may be errors. Should you note any errors or discrepancies, please do not hesitate to inform us. Thank you for your interest.

Placing Orders

Orders are accepted by mail, email, fax or phone:7-9 Norman Road, Sagicor Industrial Park, Kingston C.S.O. P.O. Box 8296, Jamaica West Indies Tel: 876-938-0005 Fax: 876-759-8752 email:lmhbookpublishing@cwjamaica.com or via the contact form.

Editorial-Production

7-9 Norman Road, Sagicor Industrial Park, Kingston C.S.O. P.O. Box 8296, Jamaica West Indies Tel: 876-938-0005 Fax: 876-759-8752 email:lmhbookpublishing@cwjamaica.com

Zebra International Productions, LLC 10 East 33rd Street- 11th Floor, New York, N.Y. 10016 Tel: 212-840-7978 Fax: 212-398-7103, Email: lmhbookpublishing@cwjamaica.com

Please quote invoice number and/or customer numbers on all customer orders.

Conditions of Sale

Individuals must include payment with orders. Institutions/Libraries must include a purchase order. Forthcoming titles will be shipped as they become available. Payment on foreign individual orders must be made with an International Money Order, or with transfers to our bank. Prices subject to change without notice. Please allow 2-3 weeks for delivery. Please indicate your choice of courier service with your order.

Returns Policy

Returns must be clearly authorised by the Sales Manager, and will only be authorised if they satisfy the following conditions:

  • Returns will only be considered after 90 days and up to 12 months from the invoice date. Returns that do not satisfactorily meet this requirement WILL NOT BE CREDITED.

  • Authorised returns must be received in saleable condition. Absolutely no exceptions will be made. LMH Publishing will not accept any damaged returns. Goods returned must not carry any pricing. Any goods returned not in saleable condition will not be credited.

  • Returns request should also list clearly the ISBN, Title, Quantity and the Invoice numbers on which the books were supplied. Failure to do so will delay the authorisation.

  • Returns that do not meet the above requirements or not bearing a clear authorisation signature will NOT BE CREDITED.

  • Goods returned to us that do not meet these conditions will be returned to the sender at their expense.

Prices

Prices are subject to change without notice. Jamaican prices are applicable only on orders or purchases made in Jamaica. All export orders will be billed in US$. You will be notified of any changes to the price of the books you ordered and an invoice for the remainder forwarded to you as quickly as possible.

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